Privacy Policy
At Lunatique, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.
1. Information We Collect
We collect personal information when you:
- Make a purchase
- Sign up for our newsletter
- Contact us for support
- Create an account (if applicable)
This may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment gateways)
We also collect non-personal information like browser type, IP address, and site usage through cookies.
2. How We Use Your Information
We use your information to:
- Process and ship orders
- Provide customer support
- Send order updates and promotional emails (only with your consent)
- Improve our website and services
3. How We Protect Your Information
We implement industry-standard security measures to protect your data. All payment transactions are encrypted and processed by secure payment providers (e.g., Razorpay, Stripe, PayPal).
4. Sharing of Information
We do not sell, trade, or rent your personal information. We only share your data with trusted partners who assist in delivering our services (e.g., courier companies, payment processors).
5. Cookies
We use cookies to enhance your shopping experience, analyze site traffic, and deliver personalized content. You can control cookie settings through your browser.
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6. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Website Terms & Conditions
Welcome to Lunatique! By using our website, you agree to the following terms:
1. Use of Site
You agree not to use the site for illegal purposes or to violate any laws. You must not try to interfere with the security or functionality of the website.
2. Product Information
We make every effort to display accurate product details and pricing. However, errors may occur, and we reserve the right to correct them.
3. Order Acceptance
We reserve the right to refuse or cancel any order at our discretion. If your payment has already been processed, a refund will be issued immediately.
4. Intellectual Property
All content on this site (images, text, logos) is the property of Lunatique and may not be used without permission.
5. Return & Refund
Please refer to our Return & Refund Policy https://lunatique.co.in/refund_returns/ for information regarding returns and refunds.
6. Contact Us
If you have any questions about these terms, contact us at:
📧 lunatiquefashions@gmail.com
📞 8097436536